Show All Answers

1. How do I get a library card?

For more information please see the library website at the link below.

How Do I?

2. How do I place a hold request?

If the request is for something the library owns, the fastest way is to go through our online catalog at the link below. Search for item and click the "place hold" button. You will need your library card number and PIN number (generally the last 4 digits of your phone number). 

You can also place holds easily using the library's CAPIRA mobile app - called OCPLVA and available in the app store for iOS and Android.

   

Library Catalog

3. How do I request that the library purchase an item?

Please click on the link below to make a suggestion online. You may also fill out a suggestion form at any branch or call any location and ask a staff member to fill out the form for you. We respond to suggestions from cardholders and county residents only. Main Library (540) 672-3811 Wilderness Branch (540) 661-5434 Gordonsville Branch (540) 832-0712. 

Purchase Suggestion Form

4. Where are you located?

Click the link below for addresses and maps for our 3 locations. 

Branch Information

5. What are your hours?

Please click on the link below to get a list of our hours at each location.

Library Hours

6. What is my PIN number?

The library uses the last 4 digits of the phone number provided when applying for your library card as our default PIN number. You can edit your PIN number through "My Account" at the link below, or stop in or call and have a staff member change it for you. Staff cannot view PIN numbers in customer accounts, but we can reset them.

My Account login

7. What fines do you charge?

As of Jan 1, 2023 our libraries have gone fine free with the exception of a $1.00 per day late fine on hotspots.

We still block accounts for later items once they are 30 days overdue and we charge the replacement cost for overdue items and set them to "lost" at 60 days overdue.

We also charge damage fees when items are returned with noticeable damaged not previously noted prior to checkout or items missing pieces or discs.

Fines and Fees 

 

The Orange County Public Library has policies to encourage fair access to materials for all library users.  Policies are designed to encourage prompt return of items so that all community members may have the use of them.  Cardholders can continue to use the library’s many resources by returning their materials on time.

Cardholders will lose access to their account under the following conditions:

• They (or a minor child they are responsible for) have an item 30 days or more overdue
• They owe the library $10.00 or more in fines and/or fees 
• They have lost items (due 60 or more days ago) for which they have been charged
• They have failed to update their contact information with the library 

Loss of access means that no additional items can be checked out, including digital and streaming items, and that existing items cannot be renewed.   Access to library buildings and facilities such as computers, scanners and copiers will continue to be provided.

To restore access, the block (s) must be removed.   If the reason for the block is a late item or lost item, then the item must be returned, replaced with a new item with the same exact ISBN number (when available), or paid for.  If the block is for fines, then the account must be paid down below $10.00 owed.  If the block is for contact information, then it must be updated.   Accounts more than 2 years expired will require address verification via a mailed postcard to be re-activated.

List of Fines and Fees

1. Wireless Hotspots late fine $1.00 per day with a max of $15.00 
2. Charges for materials returned with damage.  

In the case of damage which prevents future circulation such as water damage, food stains, mold, loose pages, rips and tears, the purchase price of the item will be charged.

 Staff will determine lesser charges for minor damage, such as coloring on a page or returning an item with a missing case, artwork or disc.  See the Lost and Damaged policy 3.6 for a schedule of common charges.

Staff will be mindful of the age of the item at check out and its previous usage when assessing charges.

Lost item replacement charges.  Items not returned before they are 60 days overdue will be automatically charged the purchase price for the item.  If the item is missing a purchase price a default price based on the item type will be charged. If lost items are located and returned in good condition, the replacement charge will be waived, but the processing fee will remain.  Lost item payments must be in full and cover the entire price of the item and the processing fee.  

 Lost item processing fee of $2.00.   

 Copier/Printing fee of 15 cents per page for black and white and 50 cents per page for color for copying or printing.  Double sided pages are charged as 2 pages.

 

Library card replacement fee of $1.00 to issue a replacement library card.  Initial card is free.

 

Postage fee for 3^rd or following post card verification of address. First 2 attempts are paid by the library.  

 

Return postage fee for Interlibrary loan (ILL) of $4.00. 

Additional ILL postal fees of up to $5.00 may be charged by the lending library for postage as well.  

 Lending fees for borrowing an ILL (if requested by the lending library) will be presented to the customer for approval and payment before ordering the material.

 Fines and fees accruing to over $10.00 may be paid by credit card, with the exception of the ILL lending fee.  Smaller charges may be paid by cash or check.

Library management staff are empowered to work with citizens regarding charges on their accounts.

Approved by the Library Board of Trustees 1/1998, amended 10/1999, 7/2000, 5/2001, 10/2002, 3/2003, 3/2004, 5/2004, 5/2006, 10/2006, 12/2006, 7/2007, 4/2008, 5/2010, 8/2010, 3/2011, 5/2011, 8/2013, 5/2015, 3/2019, 4/2021, 4/2022, 8/2002, 10/2022.

8. What if I lose my library card?

Please contact the library right away by phone or e-mail so that we can deactivate the lost card to prevent unauthorized use. Adults can obtain a replacement card at any library location by presenting a photo ID and minors by verifying account information. There is a $1 fee for a replacement card. Main Library (540) 672-3811 Wilderness Branch (540) 661-5434 Gordonsville Branch (540) 832-0712

Library contact form

9. How can I use the Library's meeting room?

We offer a public meeting room at each branch. Our meeting room policy is available by contacting the Library. Use is free of charge. However, Library events have priority over other meeting room uses. Repeat usage may be refused in order to allow access to all groups. A copy of the meeting room form must be submitted to the library branch where you are seeking to use the meeting room and approved in advance by the branch manager. We also have a brief form for on the spot use of the room when it is available.

Link to Policy and Meeting Room Request form

10. How can I learn more about library children's programs?

Events Calendar

The library has a web page for kids programs (see link below) and we also post these events on our events calendar on the library website.

Kids programs page

11. How do I request an item from another library (Interlibrary Loan)?

Interlibrary Loans (ILLs) are requests to other libraries for items that our library system does not own. We do not process ILLs for newly published items, items in special demand, DVDs or audio books. Most libraries do not lend these items to other libraries as they chose to serve their own communities first. There is a $4.00 return postage charge for each item requested on ILL. Some lending libraries may charge additional fees to lend or copy an item. We pass those charges along to the end user. We will contact the requesting user in the event these charges exceed $5.00 to seek their permission before borrowing the item on their behalf. National best practices for ILLs require that they be requested from the user's "home" library in the city/county where they reside. If you do not reside in Orange County, Virginia, we will not process your request. The due date for an interlibrary loan item is set by the lending library and will likely differ from our library's normal policy.  Our library is fine free but the lending library may not be.  We will pass along any late fines charged by the lending library if applicable.  To request an ILL, we need a completed request form. You may either download the form and fill it out in advance or fill it out at the library. There is a link to the form below.

Interlibrary loan request form

12. Where can I use my library card?

Your Orange County Public Library card is accepted at our 3 locations:
Main Library (146A Madison Rd., Orange, Virginia 22960)
Wilderness Branch (6421 Flat Run Rd., Locust Grove, Virginia 22508)
Gordonsville Branch (319 N. Main St., Gordonsville, Virginia 22942)

13. Where can I return the items I borrowed?

You may return your borrowed items at any of our 3 locations:
Main Library (146A Madison Rd., Orange, Virginia 22960)
Wilderness Branch Library (6421 Flat Run Rd., Locust Grove, Virginia 22508)
Gordonsville Branch Library (319 N. Main St., Gordonsville, Virginia 22942)

Items returned at neighboring library systems such as Jefferson-Madison Regional Library, Culpeper Library or Central Rappahannock Regional Library may not make it back to us and may incur charges for lateness or replacement.

14. How do I donate?

To donate to the Orange County Public Libraries, click here.